Retailer Boosts Picking Efficiency 300% with PickPal

In the competitive landscape of e-commerce, businesses of all sizes face the constant pressure to optimize fulfillment operations, increase efficiency, and meet growing customer demands. This case study highlights how a global apparel brand for kids and families partnered with Tompkins Robotics to implement the PickPal AMR solution and achieve remarkable improvements in their fulfillment process.

Meeting E-commerce Growth Challenges

Founded in 2014 by two engineer dads, this global apparel brand sought to provide better clothing options for children and families. Through innovative supply chain practices, they've made unique styles accessible to families worldwide. However, as their e-commerce business grew, they encountered challenges in meeting increasing demands, navigating labor shortages, and addressing inefficiencies in their distribution and fulfillment operations. The company aimed to provide more clothing options to consumers by increasing picker efficiency while decreasing order processing costs and timelines. 

The PickPal Solution

The e-commerce retailer installed 54 PickPal robots in its 12,000 square meter warehouse to enhance efficiency and prepare their warehouses for potential obstacles.

Key Benefits and Results

The implementation of the PickPal AMR solution delivered significant benefits to the online clothing retailer:

• Increased Work Productivity: PickPal AMRs increase productivity up to 200-300% by reducing picking errors and optimizing order grouping with well-designed pick path routing. The retailer saw an increase in picking efficiency by 300%.
• Improved Picking Accuracy: Automation reduces human error by efficiently handling numerous SKUs and large delivery volumes. PickPal AMRs reduced picking errors by more than 10x for this online retailer.
• Cost Savings: The online clothing retailer saw a reduction in cost per unit picked by 13%. The company also provided immediate savings through the leasing model.
• Reduced Training and Attrition Costs: Automation offers a consistent picking solution during peak sales seasons. The upfront investment results in increased productivity from the robots year-round. 
• Optimized Cost Savings: The initial investment for PickPal AMRs is customizable to each unique warehouse. The e-commerce retailer installed an advantageous number of robots to meet current demands, allowing room for expansion while balancing capital investment.
• Scales to Meet Demand: PickPal AMRs offer a scalable solution. Following implementation, warehouses can immediately meet increasing consumer demand. Robots can be added to a site to grow with a business over time.

Adaptability Meets Efficiency

The PickPal AMR solution has enabled this online retailer to overcome their fulfillment challenges, achieve significant operational improvements, and position themselves for continued growth. By increasing picking efficiency by 300%, reducing costs, and improving accuracy, the PickPal system has proven to be a valuable asset as e-commerce retailers alike adapt to ever changing supply chain dynamics.

About PickPal

The PickPal Autonomous Mobile Robots (AMR) revolutionizes order fulfillment with its directed work approach. This flexible system is engineered to streamline associates' tasks, sharply minimizing unnecessary walking time. Featuring an intuitive user interface, PickPal AMRs lead associates through pick tasks with efficiency and precision. This enhances performance levels and guarantees superior customer satisfaction.

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