Overview
In today's fast-paced e-commerce environment, efficient and scalable fulfillment operations are crucial. FUJIFILM North America Corporation, a renowned provider of personalized photo products, faced the challenge of meeting increased direct-to-consumer demand while optimizing their operations. This led them to Tompkins Robotics and our innovative tSort system. This case study dives into how Tompkins Robotics provided a game-changing solution that transformed FUJIFILM's fulfillment process.
Variable Demand, Rising Labor Costs
FUJIFILM's supply chain leaders needed a cost-effective system to sort orders for individual customers, enhance production and facility throughput, reduce labor costs, and scale operations to handle fluctuating demand. The system also needed the versatility to sort a variety of package types, from small prints to larger items like personalized mugs. Importantly, the new system had to be implemented without disrupting existing operations.
DTC Fulfillment with tSort
FUJIFILM chose the Tompkins Robotics' tSort system, an award-winning AMR (Autonomous Mobile Robot) solution, to revolutionize their direct-to-consumer fulfillment.
Key Benefits:
The implementation of the tSort system delivered significant benefits to FUJIFILM:
- Enhanced Sortation Capabilities:
successfully deployed a dynamic sortation solution with nearly a thousand destinations, with destinations changing multiple times during the day and between shifts. - Increased Production Capacity:
The 2-level tSort system enabled FUJIFILM to meet increased production demands within their existing space constraints. - Rapid Deployment:
tSort ensures high throughput per square foot with a lower capital investment compared to traditional sortation systems, allowing for quick implementation. - Scalability and Portability:
The tSort solution is fully modular, configurable, and portable, with all elements and robots customizable to adapt to changing demands and specific business needs.
Measured Results
More importantly, the results speak for themselves:
- Significant Cost Savings:
The business decreased labor costs by over 54%. - Increased Order Capacity:
North America operations increased its capacity to sort up to 1,000 customer orders simultaneously. - Fast Return on Investment:
Achieved a full return on investment in less than a year and increased revenue potential due to higher sorting capabilities. - Reduced Attrition:
Lowered attrition rates by more than 50% during peak season.
A More Flexible, Scalable Supply Chain
The Tompkins Robotics tSort system proved to be a powerful solution for FUJIFILM, enabling them to overcome their fulfillment challenges and achieve significant operational improvements. This case study exemplifies Tompkins Robotics' commitment to delivering innovative robotic solutions that empower businesses to create more efficient, flexible, and scalable supply chains.
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Next Steps
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